About Us
Learn more about The Plumbing Panda.
About The Plumbing Panda
Honest Service. Expert Care. Community First.
At The Plumbing Panda, we didn’t set out to be just another plumbing company. We set out to be the team you actually look forward to calling. Built on a foundation of integrity and a passion for problem-solving, we’ve dedicated ourselves to providing high-quality plumbing solutions that put our neighbors first.
We know that when you have a plumbing issue—whether it’s a leaky faucet or a major sewer backup—you aren’t just looking for a wrench; you’re looking for peace of mind. That’s why we’ve built our reputation on transparency, upfront pricing, and a commitment to doing the job right the first time.
Our story
Seven years ago, our paths crossed, but our journeys in the trades began long before that. Together, we bring a combined 32 years of trade experience to the table, backed by an elite combination of business acumen and master-level skill.
We founded The Plumbing Panda to completely disrupt the status quo.
As CEO, Leslie leverages her 19 years of executive experience leading multi-trade organizations to build a modern, people-first company that honors the worth of our clients and our team. As COO and Master Plumber, Seth pours his 18 years of technical mastery into protecting the Precision and integrity of our craft.
We saw an industry that often prioritized speed over skill and invoices over individuals. We decided our community deserved better. We aren’t just here to fix pipes—we are here to elevate the trade, empower our technicians, and set a new national benchmark for what a professional trade experience should look like.
We are Leslie and Seth. We love the craft, we value who we serve, and we are rewriting the rules of plumbing.
The Panda Difference
What makes us different? It’s our “People Over Profits” philosophy. We believe that professional service should be accessible and stress-free. Our technicians aren’t just experts in their craft; they are members of the community who treat your home with the same respect they would their own.
Licensed & Insured: We bring years of professional experience and the credentials to back it up.
Upfront Pricing: No “guesstimates” or hidden fees. You’ll know exactly what to expect before we ever start the work.
Family Owned & Operated: We are a local business that values long-term relationships over quick transactions.
Clean & Professional: Our “Panda” vans are fully stocked, and our technicians leave your home as clean as they found it.
Leslie | Chief Executive Officer (CEO)
The Visionary & Business Strategist With 19 years of business experience—including 15 years successfully leading multi-trade organizations—Leslie is the driving force behind the company’s growth, culture, and disruptive strategy.
Her Focus: Leslie’s vision is to elevate the trade by treating plumbing not just as a service, but as a world-class customer experience. She is dedicated to creating a thriving internal culture where team members are valued, ensuring the business scales without ever losing its commitment to Worth and community impact.
Seth | Chief Operating Officer (COO) & Master Plumber
The Guardian of the Craft With 18 years of hands-on experience in the trenches, Seth is a true Master Plumber who lives and breathes technical excellence.
His Focus: Seth is the guardian of our quality, safety, and training. His focus is on Precision—ensuring every technician on our team is trained to the highest standard of technical artistry. He oversees daily operations, making sure that our promise of unmatched quality is delivered flawlessly on every single job.
“To protect the health of our community through a genuine love of the craft and a commitment to precision plumbing. At The Plumbing Panda, we honor the worth of every person we serve by combining technical artistry with unwavering accountability, ensuring that every pipe, fixture, and finish is a testament to our pride and your home’s lasting comfort.”
“To redefine the standard of the trades by becoming the benchmark of precision plumbing and cultural excellence in our community. We envision a future where the plumbing profession is celebrated as a high-value craft, where technicians are empowered to thrive, and where every homeowner experiences the ultimate peace of mind through service rooted in absolute worth and accountability.”
P – Precision
Technical mastery in every move. We believe that plumbing is a craft of millimeters. We bring extreme focus and expert skill to every job, ensuring our work is accurate, durable, and done right the first time. We don’t just patch problems; we provide precise solutions.
A – Accountability
Ownership of our word and our work. We show up when we say we will, do what we promised, and stand behind our results. If a challenge arises, we don’t pass the buck—we take charge. We are responsible to our clients, our teammates, and our brand.
W – Worth
Valuing the people behind the pipes. We recognize the inherent value of every client and every colleague. This means treating homes with dignity, listening with intent, and supporting one another’s growth. We honor the trust clients place in us and the expertise our team brings to the table.
S – Service
Caring for the future of your home. Being a “Panda” means being a guardian. We practice service by recommending sustainable, long-term fixes and respecting the environment. We look out for the customer’s best interest, ensuring their plumbing systems are efficient and safe for years to come.